PrivacyPolicy.

Effective date: 29 April 2025

1. Introduction

Volume Foundation Limited (“Volume Foundation”, “we”, “us”, “our”) respects your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.volumefoundation.org) (the “Site”) or providing us with your personal information, you consent to this Privacy Policy.

2. Collection of Personal Information

We may collect personal information including but not limited to:

• Your name
• Email address
• Telephone number
• Postal address
• Payment details for donations
• Details of your interactions with us (e.g., event participation, volunteer registration)

We only collect personal information necessary for our functions and activities as a not-for-profit organisation.

3. How We Collect Information

We collect personal information through various means, including:

• Directly from you when you communicate with us, donate, register for events, or sign up for newsletters
• Through our Site when you complete forms or otherwise interact with us
• From publicly available sources or third-party services (with your consent)

4. Use of Personal Information

We use your personal information to:

• Process donations and issue receipts
• Communicate with you about our activities, events, and campaigns
• Manage our events, programs, and volunteer opportunities
• Conduct marketing activities (only with your consent)
• Comply with legal obligations
• Improve our services and Site

5. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers assisting with our operations (e.g., payment processors, IT service providers)
• Our legal, accounting, or professional advisors
• Regulatory authorities if required by law

We will not sell or rent your personal information to third parties.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the Internet is 100% secure. We encourage you to take care when sharing personal information online.

7. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections. To make a request, please contact us using the details below. We may require verification of your identity before providing access.

8. Cookies and Website Usage

Our Site may use cookies and similar technologies to enhance user experience and collect data about Site traffic and interactions. You can modify your browser settings to decline cookies, although this may affect your ability to use some features of the Site.

9. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our Site. Your continued use of the Site after changes have been posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).